FAQs

Is there a discount for educational institutions?

Yes, please send an email to sales@medicineballs.com for more information.

Is there a discount for military personnel?

Yes, please send an email to sales@medicineballs.com for more information.

Is there a discount if I place a large order?

Dynamax offers discounts for high volume orders starting at 10 or more balls.  For more information on our volume pricing, please see our Volume Pricing page or send an email to orders@medicineballs.com.

Does Dynamax ship outside of the United States?

Dynamax ships directly to any region of the world.  However, if your shipping destination is outside of the United States, it may be cheaper to order from one of our distributors located in your country.  Please refer to our Find a Distributor page for more information.

How long does it take for my order to be shipped?

Turnaround time for recently placed orders is dependent on quantity and ball type (color/weight).  For orders of <20 balls, it typically takes 1-3 business days before the order is shipped.  Once your order is shipped, you will receive a confirmation email that includes tracking information. If you have any other questions regarding lead-time, please send an email to orders@medicineballs.com.

Are the balls covered under warranty?

Yes, all Dynamax balls carry a 2-year warranty. Please refer to our Warranty page for more information.

Can I pay after I receive my order?

With the exception of educational institutions, Dynamax requires the payment to be made in full before an order is shipped.  Schools are granted 30 day net payment terms with the submission of an official school purchase order.

What is the best way to use my Dynamax Ball?

Official Dynamax education provides unique and effective ways to maximize the ball’s performance in the form of DVDs, educational courses, and online videos.  For more information on how you can utilize your ball to its fullest potential, visit the “Train” section of our website.

How do I become a Dynamax distributor?

For information on how you can become a Dynamax distributor, please email sales@medicineballs.com.

Can I get a shipping estimate before I purchase an order?

Dynamax offers customers the cheapest shipping option available.  If you would like to have an estimate generated, please email orders@medicineballs.com.